The Sales Pit

Chris Mustakas

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About The Sales Pit

The Sales Pit is a story about men’s mental health.

For generations, men have been taught that emotions are a liability—that strength lies in silence and self-sufficiency. But unaddressed pain lingers and ultimately takes its toll.

Suppressing emotions isolates individuals rather than building resilience, making it harder to connect and increasing the risk of self-destruction. This book challenges that outdated mindset. This book uncovers the demons that come with high-stakes environments, the burnout no one warns you about, and the silent battles fought behind closed doors.

Like hockey and sales, and as Bessel van der Kolk coined, ‘the body keeps score’—often in ways we fail to notice and the cost of ignoring it is greater than we’ve been led to believe.

Unresolved trauma doesn’t just linger in the mind; it embeds itself in the body, showing up as chronic stress, tension, and illness. It follows you into your next job, into the next chapter of your life, even into your relationships—whispering that you’re never truly safe, and that the rug could be pulled out from under you at any moment. Some people get so sick that they can’t even move on to the next job. They remain stuck, drained, and unable to break free from the damage left behind because it’s often just too much to handle without proper supports.

But hockey and sales are two male-dominated industries that have long been built on competition, excess, and the relentless pursuit of success. In both worlds, toughness isn’t just valued; it’s expected. You must push through pain, shake off setbacks, and, whenever possible, never show weakness.

For many men, professional sports is the ultimate dream—the glory, the brotherhood, the rewards. But no one talks about what happens when that dream fades into a nightmare. The same goes for sales. The high-pressure grind, the “always be closing” mentality, and the belief that your worth is measured by your numbers or status—until one day, you realize you’re running on empty, still chasing that dream.

To survive in the sales and sports industries, one often needs to exude dominance, resilience, and bravado. Sensitive and emotional men don’t just struggle—they’re often chewed up and spit out. Sensitivity is often punished in industries that reward this level of bravado, forcing men to either adapt to the system and fit in, or risk being left out and left behind. In professional sports, drinks after work aren’t optional; they’re expected. Deals are sealed in lavishly hosted suites and the biggest closers like Shane aren’t just good at sales—they’re masters of the game, the ones who work hard, party harder, and wake up to do it all over again. It’s a culture of excess—money, power, sex, and status—all dangled like a prize for those who can keep up.

But beneath the surface, the cracks start to show. The pressure to perform, to be “on” at all times, to suppress anything that looks like weakness—it grinds people down. At some point the drinking stops being fun. The competition stops being healthy. The persona becomes a mask, and before you know it, the game is playing you instead of the other way around.

It’s the dark side of success, the part no one wants to talk about. But it’s real. And for many men, it’s a trap they don’t escape until it’s too late.

Mental health is at the core of this story because it comes from learned experiences. I lived it. The dream and the nightmare. I did everything I could possibly do in professional

sports aside from win a championship. Even though I am no longer in that industry,

I still live it.

Anxiety, depression, and PTSD didn’t fade when my time in professional sports ended. They followed me, lingering long after, shaping my days and disrupting my nights. But were my struggles caused by my time in pro sports? Hardly. I was battling long before that. If anything, the relentless grind of the sales pit only poured gasoline on the fire.

For years, I told myself to push through. To grind. To tough it out. Because that’s what we were taught. In the sales pit, struggling wasn’t an option. You hit your numbers, kept your

head down, and didn’t complain. If you did, there was always someone waiting to take your spot—and your sexy business card.

The weight of it all is crushing, and without support, survival isn’t guaranteed. Thankfully I had and continue to have a support system. My partner, my family, my friends and my therapist who have all pulled me back to land when I thought I was drowning. Who offered me a safe space to speak my mind, a friendly, empathetic ear and made sure my concerns and struggles were important. Not everyone has that. Not everyone is so lucky.

Even today, I struggle.

Even though I have everything I need—family, friends, an exciting career, opportunities to travel and do the things I love doing, I still struggle. I don’t think a day goes by that  

negative, spiraling thoughts haven’t crept in, quietly whispering that my kids are better off without me, or that I don’t matter, or that I am not good enough. Thoughts of hanging myself or jumping off a bridge. My therapist introduced me to Dr. Dan Siegal, who’s science-backed technique to calm spiraling thoughts is to actually put your feelings into words, or as he called it, ‘name it to tame it.’

This book has been a therapeutic process of naming my emotions and attempting to tame over thirteen years of racing thoughts. The technique has helped. My racing, spiraling thoughts haven’t broken me yet. But it still might.

Because that’s the scariest thing about mental health—the unknown. Trauma lingers. It doesn’t take much for thoughts to spiral either. Even relatively trivial or small things like a triggering commercial, a vague email, a car driving by in the middle of the night with a loud muffler or just a messy kitchen may not be enough to push someone over the edge, but as we learned in The Sales Pit, even when you thought you had things relatively under control, ‘things got out of control.’

It’s never just one thing. It’s often death by a thousand cuts.

It’s time we acknowledge that given all the pressures of everyday life, and today’s social and political climate, it’s very easy to feel overwhelmed.

For me, it’s being a dad, a son, a partner, an employee, a leader, a homeowner, a co-parent, an ordinary decent

human being. Fuck it takes a lot of work, strength and endurance, doesn’t it?

And society doesn’t help our cause either, because society often glorifies a different type of endurance and strength—athletes playing through injuries, first responders carrying trauma, professionals sacrificing everything for

success.

That needs to change.

Fuck bravado.

Fuck silence.

Fuck outdated definitions of weakness.

Throughout The Sales Pit, real strength isn’t suffering in silence; it’s knowing when to ask for help, and, when to ask if someone you care about needs help. We may find ourselves,

or see others struggling so deep that it’s difficult to see the light at the end of the tunnel. There are so many thoughts and feelings living under the surface. We need to find ways to bring them to the surface and turn thoughts into words.

Words of humility. “Help. Words of encouragement. “I’m here for you. I believe in you.” Words seeking a friendly ear or empathy. “I hear what you are saying.”

And that’s why this book matters. Too many people often suffer in silence, believing they have to endure it alone. But they don’t. The conversation around mental health has grown

louder, but awareness isn’t enough. Access to real support remains a privilege, not a given.

The stigma and perception discourages many, especially men from reaching out, further perpetuating cycles of suffering that could be alleviated with proper support. Even for those

fortunate enough to have health benefits that include mental health treatment, the reality often falls painfully short.

Many insurance plans provide only a meager $500 in annual coverage for mental health services—a sum that barely scratches the surface of what individuals require for effective treatment. As a result, many are limited to just a handful of therapy sessions before being forced to cope alone, suffering in silent isolation without the critical support they desperately need.

For too many, this leads to self-medication—whether through prescription drugs, alcohol, gambling, food, sex, or social media. Temporary fixes that numb the pain rather than heal it.

The cycle continues, the crisis deepens, and real solutions remain out of reach.

A significant theme of this book revolves around talking about feelings, and that discussion and vulnerability isn’t weakness—it’s survival. When men suppress their emotions, they isolate themselves, making it harder to seek help when they need it most.

Open conversations about mental health create space for real connections. Candid discussions become healthier coping mechanisms and together with proper support systems, opening up shows that we are not suffering alone.

Through some of my discussions with friends, family and colleagues who lived this, a few said it was like I crawled into their heads and spoke words they have been meaning to

say or express for years. I hope this book inspires everyone to speak what’s on their mind. To live their authentic self and be okay to not be okay.

Beyond men battling the expectations of toughness, The Sales Pit also addresses how women face a different kind of fight—the struggle to be taken seriously in arenas

built to exclude them. Her meteoric rise shattered glass ceilings in an industry that often resists change, proving that success doesn’t have to fit the mold.

But breaking barriers doesn’t mean breaking free from pressure. While women fight to prove they belong, men fight the silent war of proving they’re enough.

Different battles, same cost.

This book aims to illuminate those hidden battles, giving voice to neglected emotions. It redefines strength—not as mere endurance, but as the courage to acknowledge feelings, share burdens, and seek help.

Because no one should have to fight alone.

My Lived Experience

While pursuing a Master of Business Administration and a Master of Sports and Recreation Administration from the University of New Brunswick, I interviewed with an NHL team for a chance to complete a paid five-month executive mentorship.

This mentorship was not about fetching coffees, answering phones at reception, or photocopying. It was a true executive mentorship, intended for my final Masters project on fan and community development.

Over those five months, I was given countless opportunities to shine and learn from one of the industry's best, CA. CA took a chance on me, saw my potential, and gave me enough runaway to explore and grow.

We brainstormed ideas and had candid discussions about things you can’t learn in textbooks—life, family, and music. Twelve years later, we still catch up and talk about those same topics.

Throughout my mentorship there, I attended every game, met as many clients as I could (some became very close friends, and a few even colleagues), and volunteered for every event, including the team’s skills competition, charity dinners, and networking events. As part of my executive mentorship, I kept a digital journal of my observations, activities, experiences, and conversations. At the time, it was solely for my final submission. Over time, I realized this could be more than just a submission...and here we are.

Despite a hiring freeze, in May 2009, I was offered a full-time position as an Account Manager. Over the next five years, I built my career, adding roles such as Sales Business Analyst, Sales Marketing Liaison, and Program Manager to my Account Manager position. This path was long and winding, but it provided incredible exposure and insight into

nearly every detail of the organization.

I felt I did everything I could, except winning a Stanley Cup. I attended over 150 games, fostered positive relationships with hundreds of clients, and interacted with the players. I sat front row on the glass for the 2012 All-Star Skills Competition and All-Star Game, participated

in NHL meetings, went on road trips, and toured the NHL headquarters in New York City. The best part of working there wasn’t the perks; it was the friendships I developed with colleagues.

This is a basic timeline of my journey from January 2009 to the present.

My Mental Health Story

January 2009

I am starting a five-month executive mentorship with an NHL hockey club. As part of this mentorship, I am keeping a digital journal to document my observations, activities, experiences, and conversations. Over time, I have come to realize that this could be more than just a submission.

February 2012

My daughter is born. I become a dad for the first time.

September 2012

The NHL lockout has postponed 34 games. The Sales Pit reduced its staff from about 25 full-time employees to 8. I remained on the team throughout the lockout and was responsible for communicating with our season ticket holders, preparing for the eventual season startup, and conducting research, including the well-known Suite Marketing Plan.

October 2012

As an escape, Matthew Corluka and I began brainstorming and writing "The Pit," a sitcom inspired loosely by our experiences in professional sports. Initially, it offers a humorous look at the sales department and is heavily influenced by shows like The Office, Workaholics, Entourage, and The League.

January 2013

The NHL season resumes in January. The eight remaining team members wikick off the 48-game shortened season in two weeks. Many of us slept at the office and sold our souls for the good of the team.

February 2013

On February 13, 2013, a prominent player on our team suffers a severe injury during a game. That night, I receive over a dozen emails from angry season ticket holders demanding their money back, claiming all hope is lost. I throw my Blackberry at the wall and have my first panic attack. On February 14, I visit my doctor and start anti-depressants and anti-anxiety medication.

April 2013

I have nightmares and don't sleep well at night. My thoughts spiral out of control. I drop my one-year-old daughter off at daycare on my way to work. For reasons I cannot explain, I turn around and drive back home, where I picture hanging myself over the banister. I don’t tell anyone.

Summer 2013

Matthew and I are continuing to brainstorm and develop story arcs for various characters, including Rusty, Frank, Shane, Jay, Dan, Kristina, and others who did not fit into this manuscript.

March 2014

A new VP of Ticketing arrived and tried to launch a new compensation plan mid-renewal. After explaining that this was "how they did it in Toronto" and asking if anyone had questions, I raised my hand and said, "I don't have a question; I have a comment...this is bullshit!" I openly questioned the merits of the compensation plan in front of our entire sales team. As a result, I, along with six of my colleagues, was dismissed from my role with the team in early March.

March 2014

I have been presented with a severance package based on the new numbers we were given. I refuse to sign my offer, stating that the numbers are illegal and do not align with our signed compensation plan contract from the previous year. I explain to HR and the VP of Ticketing that since we were never formally presented with the new plan, nor did we sign it, my severance should be based on the old percentage.

March 2014

Five days passed, and I followed up. They informed me they were still waiting for numbers from accounting. After two more days, I called back and was told to come in so they could write me a cheque for the amount I had been arguing for. They never implemented the compensation plan.

March 2014

I recklessly spent $5,000 of my severance on a new Omega Seamaster Professional Planet Ocean Coaxial timepiece. Afterwards, I fell into a deep pit of despair again. However, I continued to write.

September 2014

I accepted a job managing a self-storage facility. Although it can be quite dull, it provides me with a better work-life balance.

October 2014

The Pit is starting to take shape, and my ADHD brain lets me hyper-focus. I write six full episodes, each lasting 45 minutes, while Matthew contributes two episodes. These include a storyline about a failed road trip, a wild night at a sports dinner, a ball hockey tournament, and karaoke at a gay bar.

February 2015

My son was born prematurely on our bathroom floor. I called 911, and when I caught the baby, he wasn't breathing. It took first responders 23 minutes to arrive. I performed CPR on my son for the entire duration. He spent the next 12 days in the NICU, and I was told that I saved his life. I find it hard to understand this, but he recovered fully.

April 2015

My wife and I take our son to a family doctor appointment. Our son is doing very well. When the doctor asks how we are, we admit that we are not well. He suggests that we see a therapist for Post-Traumatic Stress resulting from our son's difficult birth. I find a therapist, but my wife does not.

April 2015

My wife wakes up one morning and says, "A light went off in my head, and I don’t love you the same anymore." She calls her parents, and her dad travels from New Brunswick to pick them up. What was originally supposed to last 7-10 days turns into almost 3 weeks. I do not cope well. I contemplate ending my life by driving off the road at high speed. I lose my creativity and my drive to write. So, The Pit goes on hiatus.

August 2015

A close friend and colleague's wife has a baby in the hospital. He is oxygen-deprived and has been diagnosed with Cerebral Palsy. I am devastated for the family and feel a deep sense of survivor's guilt. My dark thoughts spiral again as I question why I was so fortunate. I contemplate suicide once more.

August 2016

Divorced and now on my own, my former Sales Manager asked if I would like to write four case studies for season ticket holders as a creative writing project. I interviewed former clients and prepared four articles that were published on the team's website. I am not credited for any of these articles.

August 2016

A former colleague invited me to join him at a local creative agency. I continued to hone my writing craft while developing my content writing, SEO, and marketing skills.

August 2018

I joined an insurance startup as their Director of Marketing. We sponsor a prominent local football game, and I really enjoy expressing my creativity.

2019

Covid-19

February - April 2020

I am temporarily laid off due to Covid-19. I am leaving to join another insurance brokerage as their Director of Marketing.

July 2020

I visit my parents with my kids. I decide to start writing a novel titled 'The Pit.' I take some ideas from the episodes and add context. Over the course of four days, I write 250 pages. I continue to refine it and begin seeing a therapist again.

June 2021

My grandmother passed away. I went through a messy breakup with my girlfriend. I lost my spark and creativity again and chose to focus on self-improvement, my career, and being a better father.

September 2022

I visited Matthew in Los Angeles. We talked about the book's potential. I advised him that I was going to run with it and he supported this idea as he was focused on other things.

May 2024

My partner and I went to San Francisco for my birthday, and we had a great time. Upon returning, I was overwhelmed by a flood of toxic emails, which triggered another panic attack. I called my partner, who came over and likely saved my life with a suicide intervention. I am on sick leave from May 2024 to August 2024, and I have started seeing a new therapist.

September 2024

I transitioned to another insurance brokerage, where I accepted the role of Chief Marketing Officer. I am still with this organization.

January 2025

I visit a former client whose cancer has returned, and he has received a terminal diagnosis. During our two-hour conversation, he shares that he never had children and wishes he had written more, as no one will carry on his story after he's gone. I briefly mention the story that has been brewing in my mind for over 13 years. He encourages me to write.

January 2025

I have trouble sleeping. I don't have my children, and I am going to my partner's place for dinner. I can't find my keys, so I run up and down the stairs about ten times. I become more agitated that I don't know where my keys are. I blame myself for not having a proper system. Then I realize I can't find my wallet either. The technology I purchased to help keep track of my keys and wallet (Tile and Samsung Tag) does not work. Eventually, I find my keys underneath the seat of my car. I am spiraling. I drive to her house, and when I arrive, I collapse in the hallway in tears. I am not well.

January - February 2025

I use my recent collapse as a catalyst for change. I speak with my therapist about self-compassion and how trauma can linger throughout life. I focus intently, and in addition to launching two websites for my insurance companies, I write over 480 pages that become 'The Sales Pit.' The book evolves into a story about survival, men’s mental health, and the importance of communication in everyday life.

The Sales Pit Deep Dive Discussion

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CONTENT WARNING:

This book discusses topics related to men's mental health, including depression, anxiety, dark thoughts, and suicidal ideation. Some readers may find these themes distressing or triggering. If you are struggling, please consider seeking support from a trusted friend, family member, or mental health professional. You are not alone—help is available.

For immediate assistance, please reach out to a local crisis helpline or support service. In Canada, you can contact Talk Suicide Canada at 1-833-456-4566. In the U.S., the Suicide & Crisis Lifeline is available at 988.


Ⓒ 2025 Chris Mustakas. All rights reserved